Terms of Service

Last updated: 24 March 2026

1. Definitions and Interpretation

In these Terms of Service ("Terms"), the following definitions apply:

  • "Company", "we", "us", "our" means djinnsix Limited (company number 15770659), registered at 86-90 Paul Street, London, England, EC2A 4NE.
  • "Platform" means the ProbeSix web application, APIs, and all related services provided by the Company.
  • "User", "you", "your" means any individual or legal entity that accesses or uses the Platform.
  • "Scan" means an automated security assessment of a Target Endpoint initiated through the Platform, including initial scans and replay scans.
  • "Target Endpoint" means any AI system, large language model (LLM), or API endpoint configured within the Platform for security testing.
  • "Report" means the security assessment output generated by the Platform following a Scan.
  • "Scan Data" means the prompts, responses, and grading results generated during a Scan.
  • "User Data" means all data you upload, configure, or generate through your use of the Platform, including endpoint configurations, project settings, and Scan Data.
  • "Billing Period" means the recurring period (monthly or annual) during which your subscription is active and scan allowances apply.
  • "Service Tier" means the subscription level applicable to your account (Free, Starter, Professional, or Enterprise), each with defined usage limits and feature availability.

2. Agreement to Terms

2.1. These Terms constitute a legally binding agreement between you and the Company governing your access to and use of the Platform.

2.2. By creating an account, accessing, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference.

2.3. If you are using the Platform on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms. In such cases, "you" and "your" refer to that organisation.

2.4. If you do not agree to these Terms, you must not access or use the Platform.

3. Eligibility and Account Registration

3.1. To use the Platform, you must:

  • (a) be at least 18 years of age;
  • (b) have the legal capacity to enter into a binding contract;
  • (c) provide accurate, current, and complete registration information;
  • (d) maintain the confidentiality and security of your account credentials; and
  • (e) promptly notify us at security@djinnsix.com of any unauthorised access to or use of your account.

3.2. You are solely responsible for all activity that occurs under your account, whether or not authorised by you.

3.3. Each User account is for a single individual. You may not share login credentials or allow multiple individuals to access the Platform through a single account. Sharing credentials constitutes a breach of these Terms and may result in account suspension. Organisational accounts with multiple named users are available under the Enterprise tier; if your organisation requires multiple users, please contact sales@djinnsix.com.

3.4. We reserve the right to refuse registration, suspend, or terminate any account at our discretion, including where we reasonably believe that registration information is inaccurate or that the account is being used in violation of these Terms.

4. Service Description

4.1. ProbeSix is an automated security testing platform that performs adversarial assessments of AI systems and large language models. The Platform sends controlled test prompts to Target Endpoints, evaluates responses, and generates compliance and security Reports.

4.2. The Platform supports assessment against recognised security and governance frameworks including, but not limited to, OWASP LLM Top 10, NIST AI Risk Management Framework, EU AI Act, ISO/IEC 42001, and MITRE ATLAS.

4.3. The Platform uses third-party AI services (including Amazon Web Services Bedrock) to perform certain functions such as grading scan responses and generating remediation guidance. Your Scan Data may be processed by these services in accordance with their applicable terms and our Privacy Policy.

4.4. We may modify, update, or discontinue features of the Platform at any time. We will use reasonable efforts to provide advance notice of material changes that may adversely affect your use of the Platform.

5. Authorisation and User Warranties

5.1. By configuring a Target Endpoint and initiating a Scan, you represent and warrant that:

  • (a) you are the owner of the Target Endpoint, or you have obtained explicit, written authorisation from the owner to conduct adversarial security testing against it;
  • (b) the scope of testing you conduct through the Platform is within the bounds of any authorisation you have received;
  • (c) you have reviewed and understand the nature of the tests that the Platform will perform, which include adversarial prompts designed to probe for security vulnerabilities; and
  • (d) you have taken all steps necessary to ensure that conducting Scans will not violate any applicable law, regulation, contractual obligation, or third-party right.

5.2. You acknowledge that Scans involve sending adversarial test prompts to Target Endpoints, which may include prompts designed to elicit harmful, biased, or otherwise undesirable outputs. The purpose of such testing is to identify vulnerabilities, and these prompts are generated solely for legitimate security assessment.

5.3. The Company accepts no liability for any consequences arising from Scans conducted against Target Endpoints for which you lack proper authorisation. You shall indemnify the Company in full against any claims, losses, or damages arising from unauthorised testing.

5.4. We reserve the right to request evidence of authorisation at any time. Failure to provide satisfactory evidence may result in immediate suspension of your account.

6. Service Tiers and Usage Limits

6.1. The Platform is offered across the following Service Tiers, each with defined scan allowances per Billing Period:

FeatureFreeStarterProfessionalEnterprise
Scans per Billing Period51535Custom
Report DetailSummaryFull with remediationFull with remediationFull with remediation
Comparison ReportsCategory-levelFull detailFull detailFull detail
SupportDocumentationEmail (48h)Email (24h)Priority with SLA

6.2. Scan counting rules: Both initial Scans and replay Scans count towards your allowance. Failed Scans (those that do not complete successfully) do not count. Sample Scans provided for onboarding purposes do not count. Deleted Scans do not restore your allowance.

6.3. Scan allowances reset at the start of each Billing Period. Unused scans do not carry over to subsequent periods.

6.4. When you reach your scan allowance, you will be unable to initiate further Scans until the next Billing Period. We will not automatically upgrade your Service Tier without your explicit consent.

6.5. Single-report upgrades: Free-tier Users may purchase a one-off upgrade for an individual Report to receive the full detail available to paid-tier Users. A single-report upgrade does not count as an additional Scan and does not change your Service Tier.

Upgrading Your Service Tier

6.6. Upgrades take effect immediately. When you upgrade mid-period:

  • (a) Payment: You will be charged a pro-rated amount for the price difference between your current tier and the new tier, calculated based on the number of days remaining in your current Billing Period.
  • (b) Scan allowance: Your scan allowance increases to the new tier's limit, minus any Scans you have already used in the current Billing Period. For example, if you have used 10 of your 15 Starter-tier Scans and upgrade to Professional (35 Scans), you will have 25 Scans remaining for the rest of the period (35 minus 10 already used).
  • (c) Features: All features of the new tier (including full report detail and remediation guidance) become available immediately upon upgrade.

Downgrading Your Service Tier

6.7. Downgrades take effect at the end of the current Billing Period, not immediately. When you request a downgrade:

  • (a) You retain full access to your current tier's features and scan allowance until the end of the current Billing Period.
  • (b) At the start of the next Billing Period, your account will move to the lower tier with the corresponding scan allowance and feature set.
  • (c) No partial refund is issued for the remaining period at the higher tier, as you continue to have access to those features until the period ends.
  • (d) You may cancel a pending downgrade at any time before the end of the Billing Period, in which case your subscription will continue at the current tier.

6.8. We reserve the right to modify scan allowances and tier features with 30 days' prior written notice. Any such changes shall not apply retrospectively to the current Billing Period.

7. Acceptable Use Policy

7.1. Permitted Uses

You may use the Platform to:

  • (a) conduct security assessments of Target Endpoints you own or are authorised to test;
  • (b) generate compliance Reports for regulatory, audit, or internal governance purposes;
  • (c) compare scan results over time to measure security posture improvements; and
  • (d) export Reports and Scan Data for your legitimate business purposes.

7.2. Prohibited Uses

You must not:

  • (a) scan, test, or probe any Target Endpoint without proper authorisation as required by Section 5;
  • (b) use the Platform to develop, train, or improve a competing product or service;
  • (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Platform;
  • (d) share, transfer, or sublicense your account credentials or access to any third party;
  • (e) use automated tools, scripts, or bots to access the Platform except through our published APIs;
  • (f) attempt to circumvent usage limits, rate limits, or security controls;
  • (g) use Scan Data or Reports to misrepresent the security posture of a system (for example, by presenting a selective subset of results as a complete assessment);
  • (h) upload, transmit, or store any content that is unlawful, harmful, or infringes the rights of any third party; or
  • (i) use the Platform in any manner that violates applicable law or regulation.

7.3. Fair Use

The Platform is designed for legitimate security testing. We reserve the right to throttle, suspend, or terminate access where usage patterns indicate abuse, including but not limited to: excessive API calls, programmatic access outside published APIs, or usage that degrades service for other Users.

8. Payment Terms

8.1. Subscription billing: Paid Service Tiers are billed in advance on a monthly or annual basis, as selected at the time of subscription. All fees are quoted in British Pounds Sterling (GBP) unless otherwise stated.

8.2. Payment processing:All payments are processed securely through Stripe. By subscribing, you agree to Stripe's terms of service. We do not store your full payment card details.

8.3. Automatic renewal: Subscriptions renew automatically at the end of each Billing Period at the then-current price. You may cancel auto-renewal at any time through your account settings.

8.4. Cancellation: When you cancel a subscription, you retain access to your paid Service Tier features until the end of the current Billing Period, after which your account reverts to the Free tier. No partial refunds are issued for unused portions of a monthly Billing Period.

8.5. Annual subscriptions: If you cancel an annual subscription within 14 days of initial purchase and have not used any paid-tier features, you may request a full refund. After 14 days, annual subscriptions are non-refundable but remain active until the end of the Billing Period.

8.6. Single-report upgrades: One-off report upgrade payments use an authorise-then-capture model. Your payment card is authorised at checkout, and the charge is only captured upon successful report generation. If report generation fails, the authorisation is automatically released and your card is not charged.

8.7. Failed payments: If a subscription payment fails, we will notify you and retry the payment over a period of 7 days. If payment remains unsuccessful after this period, your subscription will be suspended and your account will revert to the Free tier. Your data will be retained in accordance with Section 15.

8.8. Price changes:We will provide at least 30 days' written notice of any price increases. Price increases take effect at the start of the next Billing Period following the notice period. You may cancel before the new price takes effect.

8.9. Taxes: All prices are exclusive of applicable taxes. VAT or other sales taxes will be added where required by law and calculated automatically at checkout.

9. Intellectual Property Rights

9.1. Company IP

The Platform, including all software, algorithms, test methodologies, user interface designs, trademarks, and documentation, is the exclusive property of the Company or its licensors. Nothing in these Terms transfers any ownership of Company IP to you. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform in accordance with these Terms for the duration of your subscription.

9.2. Your Data

  • (a) You retain all ownership rights in your User Data.
  • (b) You grant us a limited, non-exclusive licence to process, store, and transmit your User Data solely for the purpose of providing the Platform services to you.
  • (c) Reports generated by the Platform are your property. You may use, distribute, and reproduce Reports for your legitimate business purposes, including sharing with clients, auditors, and regulators.
  • (d) You may export your User Data at any time through the Platform or by request to support@djinnsix.com.

9.3. Aggregated Data

We may use anonymised, aggregated data derived from Platform usage (such as aggregate vulnerability statistics across frameworks) for the purposes of improving the Platform, conducting research, and publishing industry benchmarks. Such data will not identify you or your Target Endpoints.

10. Data Protection and Privacy

10.1. Our collection, processing, and storage of personal data is governed by our Privacy Policy, which forms part of these Terms.

10.2. We process data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where we process personal data on your behalf (for example, if Scan Data includes personal data from Target Endpoint responses), we act as a data processor and you remain the data controller.

10.3. All User Data is stored within the European Economic Area (AWS eu-west-2, London). Cross-region failover, where employed for service resilience, remains within AWS regions covered by appropriate data transfer mechanisms.

10.4. We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS 1.2+) and at rest (AWS KMS), access controls, and monitoring. Details are available on our Security page.

10.5. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and in any event within 72 hours of becoming aware of the breach.

11. Third-Party Services

11.1. The Platform relies on third-party services to deliver its functionality. These include:

  • Amazon Web Services (AWS): Cloud infrastructure, AI model access (Bedrock), authentication (Cognito), and data storage. Scan Data and Reports are stored in AWS S3 and DynamoDB within the eu-west-2 region.
  • Stripe: Payment processing and subscription management. Subject to Stripe's Terms of Service.
  • Sentry: Error monitoring (optional, with your consent). Subject to our Privacy Policy.

11.2. When the Platform grades scan responses or generates remediation guidance, your Scan Data may be processed by AI models hosted on AWS Bedrock. These models process your data in accordance with AWS's data processing terms. We do not use your Scan Data to train, fine-tune, or improve any third-party AI models. We do not use your individual Scan Data to train or fine-tune our own internal models or grading pipelines. Any improvements to the Platform's detection capabilities are derived solely from anonymised, aggregated data as described in Section 9.3.

11.3. We are not responsible for the availability, accuracy, or performance of third-party services. Any disruption to third-party services may impact Platform functionality.

12. Service Availability

12.1. We will use commercially reasonable efforts to maintain the availability of the Platform. However, we do not guarantee uninterrupted or error-free service.

12.2. The Platform may be temporarily unavailable due to scheduled maintenance (for which we will endeavour to provide reasonable advance notice), unscheduled emergency maintenance, or circumstances beyond our reasonable control.

12.3. Scan duration and completion times depend on the complexity of the assessment template, the responsiveness of the Target Endpoint, and current system load. We do not guarantee specific completion times.

12.4. In the event of prolonged service disruption (exceeding 72 consecutive hours) affecting paid-tier Users, we will issue a pro-rated service credit for the affected period upon request. Service credits are applied to future Billing Periods and have no cash value. Enterprise-tier customers may negotiate service level agreements (SLAs) with defined uptime percentages and automatic credit provisions as part of their Enterprise agreement.

13. Scan Results and Limitations

13.1. Reports are indicative, not exhaustive. The Platform tests Target Endpoints against known vulnerability patterns and compliance frameworks. A Scan that identifies no vulnerabilities does not mean the Target Endpoint is free from all security risks. Equally, identified vulnerabilities require professional assessment to determine their relevance and severity in your specific context.

13.2. Scan results may vary between runs due to the inherent non-determinism of AI systems. Differences in results across Scans of the same Target Endpoint do not necessarily indicate a change in the security posture of that endpoint.

13.3. Risk scores, severity ratings, and compliance assessments generated by the Platform are automated outputs based on predefined methodologies. They should be used as one input into your broader security assessment process and not as the sole basis for security or compliance decisions.

13.4. Remediation guidance provided in Reports is generated by AI and is intended as general direction. It is not a substitute for professional security advice tailored to your specific architecture, threat model, and regulatory obligations.

13.5. The Company does not certify, warrant, or guarantee the security of any Target Endpoint, whether before or after a Scan. Reports must not be represented as a certification or endorsement by the Company.

Vulnerability Disclosure

13.6. Where a Scan identifies a vulnerability assessed as Critical severity, we may, at our discretion, send you a supplementary notification by email to your registered address drawing your attention to the finding. This notification is provided as a courtesy and does not create an obligation on the Company to monitor for, detect, or notify you of vulnerabilities beyond the standard Report delivery.

13.7. The Company has no obligation to notify any third party (including your customers, regulators, or end users) of vulnerabilities identified in your Target Endpoints. Responsibility for vulnerability management, remediation, and any regulatory disclosure obligations rests entirely with you.

13.8. If you discover a security vulnerability in the Platform itself, we ask that you report it responsibly to security@djinnsix.com. We will acknowledge receipt within 2 business days and aim to provide an initial assessment within 5 business days.

14. Disclaimer of Warranties

14.1. THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14.2. Without limiting the foregoing, we do not warrant that:

  • (a) the Platform will meet your specific requirements;
  • (b) the Platform will be uninterrupted, timely, secure, or error-free;
  • (c) Scan results will be accurate, complete, or reliable;
  • (d) Scans will detect all vulnerabilities present in a Target Endpoint; or
  • (e) any errors in the Platform will be corrected within a specific timeframe.

14.3. Nothing in these Terms excludes or limits any warranty that cannot lawfully be excluded or limited under English law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

15. Limitation of Liability

15.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, HOWSOEVER ARISING, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2. Without prejudice to the foregoing, the Company's total aggregate liability to you for all claims arising out of or in connection with these Terms or your use of the Platform shall not exceed the greater of: (a) the total fees paid by you to the Company in the 12 months immediately preceding the event giving rise to the claim; or (b) one hundred pounds sterling (£100). Enterprise-tier customers may negotiate bespoke liability terms as part of their Enterprise agreement, which shall take precedence over this clause to the extent of any conflict.

15.3. The Company shall not be liable for:

  • (a) any damage, disruption, or unintended consequence arising from Scans conducted against Target Endpoints, including but not limited to degraded performance, unexpected behaviour, or service interruption at the Target Endpoint;
  • (b) any decision made or action taken by you in reliance on Scan results or Reports;
  • (c) security breaches, data loss, or other incidents at Target Endpoints, whether or not such endpoints were previously scanned using the Platform;
  • (d) loss or damage arising from unauthorised access to your account due to your failure to maintain the security of your credentials; or
  • (e) any interruption, delay, or failure of the Platform arising from circumstances beyond our reasonable control (see Section 19).

15.4. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

16. Indemnification

16.1. You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or in connection with:

  • (a) your use of the Platform, including any Scans conducted through your account;
  • (b) your breach of these Terms, including the authorisation warranties in Section 5;
  • (c) your violation of any applicable law, regulation, or third-party right;
  • (d) any claim by a third party arising from your scanning of a Target Endpoint; or
  • (e) any misuse or misrepresentation of Scan results or Reports.

16.2. The Company will promptly notify you of any such claim and cooperate with you (at your expense) in the defence of such claim.

17. Termination

17.1. Termination by You

You may cancel your subscription or close your account at any time through the Platform settings or by contacting support@djinnsix.com. Subscription cancellation takes effect at the end of the current Billing Period.

17.2. Termination by Us

We may suspend or terminate your account immediately if:

  • (a) you breach any material term of these Terms, including the authorisation warranties in Section 5 or the Acceptable Use Policy in Section 7;
  • (b) we reasonably believe your account has been compromised;
  • (c) your use of the Platform poses a security risk to the Platform or other Users;
  • (d) we are required to do so by law, regulation, or court order; or
  • (e) you fail to make payment after the grace period specified in Section 8.7.

For non-urgent matters, we will provide at least 14 days' written notice before termination and, where reasonably practicable, an opportunity to remedy the breach.

18. Effects of Termination

18.1. Upon termination or expiry of your account:

  • (a) your right to access and use the Platform ceases immediately (or at the end of the Billing Period in the case of subscription cancellation);
  • (b) any outstanding fees become immediately due and payable;
  • (c) we will retain your User Data for a period of 90 days following termination ("Retention Period") to allow you to export your data; and
  • (d) after the Retention Period, we will delete your User Data in accordance with our data retention policies, unless we are required to retain it by law.

18.2. You may request an export of your User Data at any time during the Retention Period by contacting support@djinnsix.com.

18.3. Free-tier accounts that have been inactive for 12 consecutive months may be scheduled for deletion. We will send at least 30 days' notice to your registered email address before deleting an inactive account.

18.4. Sections 5 (Authorisation and User Warranties), 9 (Intellectual Property), 13 (Scan Results and Limitations), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), 20 (Governing Law), and 23 (Feedback) shall survive termination of these Terms.

19. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, civil unrest, government action, power failures, internet or telecommunications failures, cyberattacks, or failures of third-party service providers (including AWS and Stripe).

20. Governing Law and Dispute Resolution

20.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.

20.2. Any dispute arising out of or in connection with these Terms shall be resolved through the following process:

  • (a) Informal resolution: The parties shall first attempt to resolve the dispute through good-faith negotiation for a period of not less than 30 days, commencing upon written notice of the dispute.
  • (b) Mediation: If the dispute is not resolved through negotiation, either party may refer it to mediation administered by the Centre for Effective Dispute Resolution (CEDR) in London. Both parties agree to participate in good faith in any such mediation.
  • (c) Litigation: If the dispute is not resolved within 60 days of the initial notice (or such longer period as the parties may agree), either party may bring proceedings in the courts of England and Wales, which shall have exclusive jurisdiction.

20.3. Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its rights or property.

21. Complaints Procedure

21.1. If you are dissatisfied with any aspect of the Platform or our service, we encourage you to raise the matter with us so that we can seek to resolve it promptly.

21.2. How to complain: Submit your complaint in writing to complaints@djinnsix.com, including your account email address, a clear description of the issue, and the outcome you are seeking.

21.3. Acknowledgement: We will acknowledge receipt of your complaint within 2 business days.

21.4. Investigation and response: We will investigate and provide a substantive response within 10 business days. If the matter requires additional time, we will inform you of the expected timeline.

21.5. Escalation: If you are not satisfied with the initial response, you may request escalation to a senior member of the Company by replying to the response. Escalated complaints will be reviewed and a final response provided within a further 10 business days.

21.6. Nothing in this complaints procedure limits your statutory rights or your ability to pursue the dispute resolution process set out in Section 20.

22. Changes to These Terms

22.1. We may update these Terms from time to time. Where changes are material (for example, changes to liability provisions, pricing, or scan allowances), we will provide at least 30 days' advance notice by email to your registered address and/or by prominent notice within the Platform.

22.2. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substance of the Terms) may be made at any time without advance notice.

22.3. Your continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Platform and may cancel your subscription in accordance with Section 17.1.

23. Feedback and Suggestions

23.1. If you provide us with feedback, suggestions, ideas, or other input regarding the Platform ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free, irrevocable, perpetual licence to use, reproduce, modify, and incorporate such Feedback into the Platform or our other products and services without obligation to you.

23.2. You acknowledge that Feedback is provided voluntarily and does not create a confidential relationship. We are not obligated to use, implement, or compensate you for any Feedback.

23.3. Nothing in this section affects your intellectual property rights in any material beyond the Feedback itself (for example, your User Data and Reports remain your property as set out in Section 9.2).

24. Electronic Communications

24.1. By creating an account and using the Platform, you consent to receive communications from us electronically, including by email to your registered address and by notices posted within the Platform.

24.2. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

25. General Provisions

25.1. Entire agreement: These Terms, together with our Privacy Policy and any order forms or subscription confirmations, constitute the entire agreement between you and the Company and supersede all prior agreements, understandings, and representations relating to the subject matter.

25.2. Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

25.3. Waiver: No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any term or condition shall not be construed as a waiver of any subsequent breach.

25.4. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

25.5. Third-party rights: These Terms do not confer any rights on any person or party other than you and the Company pursuant to the Contracts (Rights of Third Parties) Act 1999.

25.6. Notices: Notices to the Company must be sent to legal@djinnsix.com or by post to our registered address. Notices to you will be sent to the email address associated with your account.

26. Contact Information

For questions about these Terms, contact us:

General enquiries: support@djinnsix.com

Legal and compliance: legal@djinnsix.com

Complaints: complaints@djinnsix.com

Security: security@djinnsix.com

Company: djinnsix Limited (company number 15770659), 86-90 Paul Street, London, England, EC2A 4NE